UX Design & Analysis
Enhancing Blackboard Usability
Course Work Project
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Human-Computer Interaction
The Challenge
The study focuses on understanding the student journey, identifying pain points, and proposing solutions to enhance the overall Blackboard experience.
Design Focus
Analyzing opportunities for improving the usability and engagement for the student experience and identifying
What can a student do on Blackboard?
Upload Assignments
Submit coursework and projects directly through the platform
Check Course Materials
Access lectures, readings, and supplementary resources
Check Grades
Monitor academic progress and assignment feedback
View Class Schedules
Stay organized with course timelines and deadlines
Current User Flow
Proposed Solutions
myUMBC Integration
To make life easier for students, we proposed an integration of myUMBC class search functionalities into Blackboard. The idea was to have all course information, enrollment options, and class management tools in one unified platform.
Smart Shortlist Feature
My idea is to simplify this by adding a shortlist feature that lets you easily see all your top choices at a glance.
One-click course bookmarkingSide-by-side course comparisonNo more paper notes or confusion
Direct Enrollment Request
Instead of copying and pasting, you could send a direct enrollment request to your advisor right from the search page.
One-click advisor notificationAuto-populated course detailsNo manual copy-paste required
Read the full case-study here
Expected Impact
90%
Reduced platform switching
40%
Reduction in navigation time
60%
Faster course enrollments
85%
Improved communication